Sales & Support Time: 8:30am - 5:30pm (Sunday To Thursday) / 9am - 1pm (Saturday)

Our Process

Quality, efficiency and effectivity are the key elements of our service delivery. This is possible only through quality systems and high level of automation.

Pro Global Logistics has spent years improving the delivery process and invested on IT systems which are the driving force to ensure seamless solutions to our client. Our automated business process management system is capable of delivering following values to our customers.

  • Timely update on their shipments via our PGL TRACK & TRACE functionality
  • Notifications and alerts on every operational milestones of the shipment as a proactive email
  • Customer portal which will give you a secure access to your shipment related information
  • The integration with port and customs via the EDI systems
  • Processing of all shipping documents such as Bill of Lading, Airway bill ensure accuracy in processing the electronic data pertaining to your merchandise
  • The automated systems ensure availability of the our services 24x7 on a self help model

These quality automated process ensures our client’s business continuity.